FAQ
Healthy and delicious · green and tasty
Where do the raw materials for your company's candies and preserves come from?
All raw materials are sourced from compliant suppliers and undergo rigorous quality inspection. The entire production process adheres to national food production safety standards and has obtained ISO22000 certification, ensuring safety and hygiene.
Do you support wholesale or customized business (such as corporate gift boxes, exclusive flavors)?
We support both wholesale and customized services. For customization, please communicate your requirements in advance. The minimum order quantity for wholesale is 50 boxes, while the minimum order quantity for customization varies depending on the product type. For details, please consult our business specialist.
Where can I purchase genuine products from your company?
Products can be purchased through official e-commerce stores and offline partner supermarkets. If you receive a faulty product, please retain the packaging and vouchers. After verifying with customer service, you can request a return, exchange, or reshipment.
Do candies and preserves contain preservatives and artificial colors?
Some products contain food additives that meet national standards (see the ingredient list for details); the sugar-free/low-sugar series is suitable for people with diabetes, and children are advised to consume them in moderation under adult supervision.
What is the shelf life of the product?
The shelf life of different products varies from 6 to 12 months (see packaging label for details); it is recommended to store them in a cool and dry place after sealing, avoiding direct sunlight, high temperatures, and humidity. Consume as soon as possible after opening.
Chaozhou Chaoan Seek Foods Co.,Ltd
WhatsApp：+8615820153295
WhatsApp：+8613118633773
Email：charles@sekefoods.com
Address: Zone A,The East Of Economic Development Experiment Area, Chaoan,Chaozhou,Guangdong,China
Copyright © Chaozhou Chaoan Seek Foods Co.,Ltd
